1. Dial Access Number:
-- USA Continental: 1-888-661-3502 (English); 1-888-661-3592 (Spanish);
1-888-520-8749 (Russian)
-- From mobile or landline with free-international: 213-226-8436
-- USA Hawaii: 1-800-822-1047
-- Canada: 1-800-796-6235 (add 3c/min.)
--
Canada Local Access Numbers
2. When you hear the prompt, you can select another prompt language:
Press…*0 for English; *1 for Spanish; *2 for Bulgarian; *3 for Polish;
*4 for Tagalog; *5 for Portuguese; *6 for Russian; *7 for Romanian;
*8 for Mandarin; *9 for Arabic.
3. Enter your PIN number and wait for the prompt.
4. Dial your destination number:
-- For International Calls: 011 + Country Code + City Code + Phone Number
-- For calls within the US and Canada: 1 + Area Code + Phone Number
• If no connection is established in 30 seconds:
Press star, star, pound, zero (**#0) and the number will automatically redial.
• To dial a different number after a call is complete:
Stay on the line, press star, star (**) and then dial a new number.
Speed Dial set up Instructions:
1. Dial the access number, wait for prompt.
2. Enter PIN number, wait for prompt.
3. Dial: "#" "2" "#" [a speed dial number: 1-9] "#" [destination number] "#"
The system will confirm the number.
Example: [#] [2] [#] [5] [#] [011-888-88-88-88-88] [#]
Use Speed Dial:
1. Dial the access number, wait for prompt.
2. Enter PIN number, wait for prompt.
3. Dial: [speed dial key (1-9)] "#"
For questions regarding connection quality, contact card's Technical Support. (The number is provided in the email with card’s PIN and Dialing Instructions.)
For questions regarding sales or services,
contact us.
